Feet First

“It is much more important to know what sort of a patient has a disease than what sort of a disease a patient has.” - Sir William Osler






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    Friday, December 16, 2022
     

    Thoughts On Social Media

     

    In the wake of the Night of the Long Knives on Twitter (if you weren't aware, Elon Musk deleted several journalists from the website), I have been wondering whether building a presence on social media really has the value it has been credited with for the past several years. Last night's episode, if nothing else, highlights how transient social media presence is. Leaving politics aside, I can think of two major issues that complicate "building a brand" (a term I hate). This doesn't apply to casual fun users, but to those who have made it a significant part of their careers.

    First is financial. There are rumors that Twitter is currently in financial trouble, and this isn't the first time that has been the case. If a pundit or celebrity goes to a lot of effort to build a presence on a selected website, and then said website goes bankrupt and disappears, all that work is wasted.  A big part of the reason social media became so popular is that it's simple, cheap and fast to register. The problem is that those factors influence the audience of the site. "Fickle" would be a good word to use here - a reader that may like you today may block you tomorrow, or simply get bored and leave. Plus, a following does not translate to money. For example, Alexandria Ocasio-Cortez has a huge following on social media yet her recent book did poorly. It appears that few of her followers were willing to buy it.

    Second is the proliferation of social media websites. One way for a pundit to hedge their bets is to register on multiple sites, but how well does that really work? The more sites there are, the fewer members each one is likely to have. Is it worth it to spend time on multiple sites rather than investing that time in writing, researching or creating product? Plus those sites are not guaranteed to function well. From what I have read of Mastodon, it is more like a series of fiefdoms than an open site such as Twitter. Each node on Mastodon is run by separate individuals or groups, each of which can block anyone they want. Quite a few recent users have found this out to their dissatisfaction. 

    I don't have any answers here, but I do think the issues I have mentioned play a large part in keeping analog or "old school" public presence alive. It will be interesting to see what happens in social media over the next few years. 

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    Monday, January 11, 2021
     
    So Here We Are 

    Ridiculous, yes? - to run a medically-based blog and to have no specific posts addressing the defining medical issue of the early twenty-first century. I drafted a post on COVID months ago but never got around to completing it, but it's nearly a year later and here we are. We continue to be plagued by The Virus and the vaccine is just beginning to be rolled out.

    Like everything else about the COVID phenomenon, the vaccine is surrounded by fierce argument and conflict. There are groups who state that preference should be given to various groups based on age, race, profession; or conversely that these groups should NOT be given preference as there are other groups that need it more. All of these arguments have a grain or more of truth. But as happens so often, each group is ignoring or downgrading the needs of other groups at the expense of their own. Not to mention that there are many potential recipients who plan to refuse the vaccine for various reasons.

    The good news is that testing accuracy has improved, and the majority of those who get COVID don't get that sick. For those who do get really sick, the immediate and long-term consequences are severe. I type this as I sit at home on my last day of quarantine (I tested positive on January 2). I was one of the exceedingly fortunate ones who never got that sick. It was the equivalent of a nasty cold, and I still can't smell or taste much of anything. 

    This thing spreads. Our little epic began just before Christmas when one of my parents' caregivers informed me that she had tested positive. Her husband and son are two of the other caregivers and they tested positive a day or two later. Then everybody else got sick. Do you know how difficult it is to find people willing to care for COVID-positive elderly? Pretty damn hard. My mother was coughing heavily and after examining her it was clear that she had bronchitis at the very least. I dragged my parents in to our urgent care on December 26; they tested positive and I was negative. I helped care for them as we frantically searched for a home health company willing to take on COVID positive patients, and finally found one. (My mother is bedridden and can't even sit up by herself, so this was necessary.) 

    One week later with the onset of cough I retested, and this time I was positive. One of our regular caregivers and her daughter both wound up in the hospital with low oxygen, but my parents never ran a fever and their oxygen levels remained good. We were so, so lucky.

    Many were and are much worse off. Plenty of people younger than I have died from COVID or are still disabled from it with severe shortness of breath, memory issues and cardiac problems. The US was unable to react to the infection in an organized manner, as we run more on a state-based system than federal; so some states reacted better than others, plus travel was not locked down as soon as it could have been. (I'm looking at you, New York.) This assisted the spread of the virus over the holiday season last year. 

    Speaking of New York, many state/county/city governments packed the elderly into nursing homes like sardines and then we had to watch them die, in many cases alone and abandoned by terrified health care workers. The fact that 2020 was also an election year contributed to the general chaos as blame was thrown like hand grenades, resulting in a massive delay and waste of effort which could have been put to much better use in reacting to the pandemic.

    I have been among the privileged few in the medical field in that I retired just before the whole thing kicked off. I don't do hospital work. I have been doing both in-office and telemedicine visits - my first experience with telemedicine, and I must say it has gone rather well. 

    Everyone is pinning their hopes on the vaccine. Many feel that now the election has passed and a new (demented) sheriff is in town that things will be handled better; I myself don't agree, but I do hope that government leaders everywhere will learn from this and prioritize planning for potential future pandemics. You never know when it will happen again. 



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    Thursday, July 09, 2020
     
    In Which Dr. Alice Enriches an Orthodontist

    So this morning I pulled out my credit card and made a hefty payment to my new orthodontist. In my mid-fifties, I apparently need my teeth straightened... forty years after the last time I endured it. I have a widening gap between the two front teeth in my upper jaw ("incisors," or as Ortho Guy refers to them, Eight and Nine) and crowding of the teeth in my lower jaw. Estimated time for treatment: fourteen months. 

    He's a nice fellow, if a little too prone to making tooth-related puns. Such as, "If you don't treat this it'll come back to bite ya!" Sigh. But he was recommended by my regular dentist, whom I have been seeing for years. He certainly has a lovely office and I'm pretty sure I just made his next month's rent payment for him. Very well organized, everyone masked and hand sanitizer everywhere.  They have incredibly fancy equipment which allowed my teeth to be scanned and a mold visualized in less than five minutes. No more biting into a concrete filled mold and fighting gag reflex for what feels like forever. There is something to be said for the twenty-first century after all. 

    In related news, this afternoon I drafted a query to the administrators of my medical group about my lack of remuneration for the past five weeks. I'm still working there as an hourly employee now that I have retired (semi-retired, I suppose, is more accurate) and had to fight the temptation to email "WHERE MY DAMN PAYCHECK AT" instead of substituting something more diplomatic. Well, I can't spend money on a vacation this year due to the Virus, so I may as well spend it on my teeth instead. I go back in about a month for my first fitment.

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    Tuesday, July 07, 2020
     
    Virtual Medicine

    When I retired in early January of this year I planned to come in to the office one week a month to see patients.  Then COVID came along and I found myself jumping right back into medical practice to help out my medical group. I had never done a telemedicine video visit in my career until March; turns out it isn't all that difficult. Now I work from home several days a week. I'm not going into the office for now, as I have three elderly relatives who need my help and I'm trying to minimize any potential exposure so as not to put them at risk.

    My group uses a video program which is part of our electronic medical record system, as well as an alternative which is simpler to use called Doximity. (We can also use FaceTime or Zoom, but these systems are discouraged because they don't have the same privacy protections as the other two options.) Mostly they work well, but there are issues from time to time. 

    • There's the visit where I can't hear the patient, or they can't hear me, although we can visualize each other on video. Frantic gesticulating ensues. Sometimes I have to resort to telephoning the patient while having them hold their rash, or whatever it is, up to the camera. Shingles is particularly easy to diagnose on a video visit as it can't be mistaken for anything else.
    • There's the poor data quality visit where the video screen freezes or pixilates. Watching the patient dissolve into little cubes can be offputting to say the least. ("Mr. Smith, how long have you been falling apart like this?")
    • There are occasional complications with pets - the patient's dog gets jealous or nervous and starts barking, or the cat walks across the camera's field of view.
    • And then there's my favorite, the patient (usually elderly) who simply cannot figure out how to use either of the video options. Yesterday I had a particularly memorable example of this problem. I connected to the patient via the Doximity app but they didn't pick up, so I called the cell phone and got voice mailbox which was full. I finally tried the patient's home number, they picked up - the cell phone was shut off. ("Oh, so you can't do this on the laptop?" "No, you can't... did the medical assistant explain that?" followed by a tooth grindingly long delay as the patient turned on the phone and waited for the link to come through.)  As we are booked in with patients every twenty minutes, it's easy to run late if you get more than one of these in a session.
    We can always resort to telephone visits, but the group strongly emphasizes video visits when possible. The amount of data you can get on a video visit is obviously greater than on a phone call - you can check the patient's appearance as well as their surroundings (are they dressed neatly, disheveled, short of breath, pale?) And to be honest, reimbursement for video visits is better than for telephone visits. These days that is no minor issue. The clinic has reopened but patients continue to be reluctant to come in.

    Certainly not all patient issues can be addressed via video, but I would say that overall this system has worked well. My biggest problem with telemedicine is that I need a chair with better back support. After sitting at my desk for four hours straight it's almost impossible to move...

    Oh, and edited to add that it's really special when you realize after a four-hour shift that you've been interacting with patients all the while you have a big food stain on your shirt. On the up side, though, you can work barefoot and wearing shorts because no one can see you below the waist. So there's that. 


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    Thursday, October 22, 2015
     
    Horse Manure! (It's Therapeutic!)

    I invite you to read this eye-opening article run by the New Yorker some time back about therapy animals. It's truly ridiculous what people can get away with these days. I found the article entertaining, as I have run into similar requests at work.

    About a year ago in my office my partner was confronted by a therapy rat. Yes, a rat. The rat was in a bag around the patient's neck and it perched on her shoulder while she was having her blood pressure taken. I give the medical assistant credit for not shrieking during this process. After a hasty discussion with risk management the rat was placed into the patient's mother's custody and evicted to the hallway. Legally speaking, the only formally recognized service animals are dogs and miniature horses. ("You mean ponies?" I asked. "No, miniature horses" was the reply.)

    I have gotten my fair share of requests to write letters allowing patients to take their pets - they are not service animals - just about anywhere. I usually decline, unless the patient has a known psychiatric or medical issue which really requires taking the animal with them. If it's psychiatric, they need to be seeing, or to have seen, a psychiatrist. It bugs the heck out of me when I see people playing the system like this.

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