Feet First

“It is much more important to know what sort of a patient has a disease than what sort of a disease a patient has.” - Sir William Osler

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    Tuesday, October 26, 2004
    You Don't Mess Around with Jim

    One of the non-joys of medicine is sitting on hold with a pharmacy when you're trying to call in prescriptions. The most painful part of this process is undoubtedly the Muzak they inflict on impatient callers. Once in a while, though, they play something you actually want to hear, and then it becomes even more frustrating...

    "Can I help you?" Damn!

    "Hi, I'm calling in a new prescription, I need the pharmacist."

    "Just a moment." Oh, sweet return to Muzak...

    ... And when the bad folks all get together at night
    You know they all call big Jim 'boss'... just because
    You don't tug --

    "Hi, how can I help you?" Shit! I want my song back!

    And the transaction was concluded. I toyed with the idea of asking her to put me back on hold to hear the end of Big Jim's saga, but she cut me off.



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