Feet First

“It is much more important to know what sort of a patient has a disease than what sort of a disease a patient has.” - Sir William Osler

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    Thursday, August 13, 2009
    Tech Support? Hello?

    Well. It's been brought home to me once again that when it comes to technology you can file me in the "epic fail" category. For months I've been struggling with an extremely slow computer line and have done nothing about it - mainly because I didn't know where to start. This afternoon, having a recent phone bill handy as a reference, I finally called the 800 number for Verizon and was directed to their website. It ran a program, checked the speed of the line and reported that yes, I did indeed have a speed problem. I clicked around some more and finally found a FAQ which suggested turning off the modem, waiting fifteen seconds and plugging it back in again.

    It worked.

    I can't believe it was that simple. I really can't believe I waited months to do something about this. At any rate, at least there's a happy ending.




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