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“It is much more important to know what sort of a patient has a disease than what sort of a disease a patient has.” - Sir William Osler

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    Tuesday, November 30, 2004
    Wacky Phone Greeting of the Day

    I was returning a phone call from a patient who'd left her work number. The woman who picked up the phone said, and I quote:

    "Results happen at Positive Changes, this is Venus, may I help you?"

    It's difficult to respond to an opening like that, but if I'd had any presence of mind I would have said, "Hi, this is Dr. Neptune."



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